{"id":98,"date":"2013-03-04T02:56:21","date_gmt":"2013-03-04T02:56:21","guid":{"rendered":"http:\/\/provensal.com\/lbb\/?p=98"},"modified":"2013-05-15T21:37:53","modified_gmt":"2013-05-16T04:37:53","slug":"barbie-and-the-curse-of-knowledge","status":"publish","type":"post","link":"http:\/\/provensal.com\/lbb\/barbie-and-the-curse-of-knowledge\/","title":{"rendered":"Barbie and the Curse of Knowledge"},"content":{"rendered":"<h2>Innovation doesn&#8217;t always come from experts.<br \/>\nBeware of the &#8220;curse of knowledge&#8221;<\/h2>\n<p><a href=\"http:\/\/provensal.com\/lbb\/wp-content\/uploads\/2013\/03\/barbie.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-99\" alt=\"Credits:\/\/www.barbie.com\/\" src=\"http:\/\/provensal.com\/lbb\/wp-content\/uploads\/2013\/03\/barbie.jpg\" width=\"254\" height=\"224\" \/><\/a>It&#8217;s the early 1950s.<\/p>\n<p><a href=\"http:\/\/en.wikipedia.org\/wiki\/Ruth_Handler\" target=\"_blank\">Ruth Handler<\/a>\u00a0watched her daughter Barbara play with paper dolls, and noticed that she often enjoyed giving them adult roles. At the time, most children&#8217;s toy dolls were representations of infants. Realizing that there could be a gap in the market, Handler suggested the idea of an adult-bodied doll to her husband Elliot, a co-founder of the\u00a0<a href=\"http:\/\/en.wikipedia.org\/wiki\/Mattel\" target=\"_blank\">Mattel\u00a0<\/a>toy company. He was unenthusiastic about the idea, as were Mattel&#8217;s directors as they found it silly. Little girls didn&#8217;t want to play with grownups! Besides, what did Ruth know about the toy business? She was just an outsider!<\/p>\n<p>During a trip to Europe in 1956 with her children, Ruth Handler noticed a strange-looking doll in the window of a cigarette shop in Germany. The doll was eleven inches tall and had platinum-blond hair, long legs, and an ample bosom. Her name was\u00a0<a href=\"http:\/\/en.wikipedia.org\/wiki\/Bild_Lilli_doll\" target=\"_blank\">Bild Lilli<\/a>. What Ruth didn&#8217;t know, because she was an outsider and she didn&#8217;t know the language and local culture, is that the doll was actually a &#8220;sex symbol&#8221;, sold mainly to middle-aged men.<\/p>\n<p>When the family returned home, Handler continued to lobby her husband to build an Americanized version of the Bild Lilli. She eventually succeeded but it took 3 years to convince Mattel\u2019s executives to build it and for the first\u00a0<a href=\"http:\/\/en.wikipedia.org\/wiki\/Barbie\" target=\"_blank\">Barbie\u00a0<\/a>to be released.<br \/>\nBefore long, the plastic toy became the cultural icon that we know today. Mattel and its reluctant executives have sold over 1 billion Barbies in 150 countries.<\/p>\n<h2 style=\"text-align: center;\">The outsider&#8217;s point of view<\/h2>\n<p>The moral of the story is that Ruth Handler was an outsider. She was an outsider to the German culture which made her fail to grasp the bawdy back-story of Bild Lilli; if she had, she would have certainly not bought it for her daughter.<br \/>\nShe was also an outsider to the toy industry which provided her with a fresh pair of eyes. She wasn&#8217;t suffering from what&#8217;s sometime known as &#8220;the curse of knowledge&#8221; where being an expert in a field prevents one from coming up with novel\/radical ideas.<br \/>\nIt\u2019s difficult to escape the \u201ccurse of knowledge\u201d. However, there are techniques and approaches that I will describe in future posts that can help.<br \/>\nThat said, there is one thing that is easy to do&#8230; don&#8217;t be afraid to seek outsiders for your problems\/projects.<\/p>\n<h2 style=\"text-align: center;\">Seek a &#8220;fresh pair of eyes&#8221;<\/h2>\n<p>Like most managers who have been working on a project for awhile, I know mine pretty well but I might know very little about other projects done in my company. We all have a good understanding of the industry in which we are revolving but I still remain an outsider to those other projects. Would I mind, if every so often they invited me to one of their brainstorming sessions to get a fresh perspective on their work? Absolutely not!<br \/>\nI&#8217;m sure I&#8217;m not the only one who feels that way and other people will jump at the chance to be the &#8220;fresh pair of eyes&#8221;, no?<br \/>\nAnother good source of &#8220;fresh pair of eyes&#8221; that might be easily discarded by seasoned managers are: interns and new grads. That&#8217;s a mistake to me. Give them a chance to absorb enough knowledge so that they understand the subject matter. But also elicit their feedback, ideas, comments and opinions, early and often. Be\u00a0open-minded\u00a0and listen to what they have to say.<\/p>\n<p>Who knows, between the two of you, you might come up with the next Barbie&#8230;<\/p>\n<p>(The\u00a0main\u00a0inspiration for this post came from a story told by Jonah Lehrer in his book:\u00a0<a href=\"http:\/\/www.amazon.com\/gp\/product\/184767786X\/ref=as_li_ss_tl?ie=UTF8&amp;camp=1789&amp;creative=390957&amp;creativeASIN=184767786X&amp;linkCode=as2&amp;tag=ligh0e6-20\" target=\"_blank\">Imagine: How Creativity Works<\/a>)<\/p>\n<p>[Image credits: http:\/\/www.barbie.com]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Innovation doesn&#8217;t always come from experts. Beware of the &#8220;curse of knowledge&#8221; It&#8217;s the early 1950s. Ruth Handler\u00a0watched her daughter Barbara play with paper dolls, and noticed that she often enjoyed giving them adult roles. At the time, most children&#8217;s toy dolls were representations of infants. Realizing that there could be a gap in the <a href='http:\/\/provensal.com\/lbb\/barbie-and-the-curse-of-knowledge\/' class='excerpt-more'>[&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"amazonpipp_noncename":"","amazon-product-isactive":"","amazon-product-single-asin":"","amazon-product-content-location":"","amazon-product-content-hook-override":"2","amazon-product-excerpt-hook-override":"3","amazon-product-singular-only":"","amazon-product-amazon-desc":"","amazon-product-show-gallery":"","amazon-product-show-features":"","amazon-product-newwindow":"3","amazon-product-show-list-price":"","amazon-product-show-used-price":"","amazon-product-show-saved-amt":"","amazon-product-timestamp":"","amazon-product-new-title":"","amazon-product-use-cartURL":"","amazon_featured_post_meta_key":"","_amazon_featured_alt":"","amazon-product-template":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[4,5,3,26],"tags":[132,108,137,134,139,136,131,138,135,133],"class_list":["post-98","post","type-post","status-publish","format-standard","hentry","category-creativity","category-design","category-innovation","category-psychology-2","tag-barbie","tag-brainstorming","tag-curse-of-knowledge","tag-dolls","tag-interns","tag-knowledge","tag-mattel","tag-new-grads","tag-outsider","tag-ruth-handler","category-4-id","category-5-id","category-3-id","category-26-id","post-seq-1","post-parity-odd","meta-position-corners","fix"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/posts\/98","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/comments?post=98"}],"version-history":[{"count":13,"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/posts\/98\/revisions"}],"predecessor-version":[{"id":536,"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/posts\/98\/revisions\/536"}],"wp:attachment":[{"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/media?parent=98"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/categories?post=98"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/provensal.com\/lbb\/wp-json\/wp\/v2\/tags?post=98"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}